  |
|
Trouble Shooting Guide.
Problem- Furnace will
not heat.
2. If temperature is reading and is below 140 degrees then turn on and off the switch at the front of the stove. You should here a clang noise and if you listen carefully you should be able to here the blower blowing.
3. If you do not hear a clang or the blower running push reset button located by the digital temperature switch.
4. If this does not cure the problem remove the rear door and look at the solenoid and see if it is functioning. Common problems would be that the key that holds the solenoid to the plate is sheared or that the solenoid has failed.
5. If the blower and the solenoid are both not working it is likely the temperature switch, the snap disc, or the toggle switch has failed.
6. The snap disc is mounted on the rear of the stove above the blower. The way it works if the stove overheats it will turn off the blower and the solenoid, and will automatically reset when the temperature falls below 140 degrees.
7. If you have a chimney on your furnace check for it being plugged.
8. Poor wood, use only well dried hardwood for best heat production.
9. Check to make sure that the spaces in the firebrick in the floor of the stove are open.
10. Check to see that the ashes are cleaned from the lower chamber.
Problem- Furnace will not
keep house warm or uses excessive amounts of fuel.
1. Wood is of poor quality. Wet or green wood will cause excessive consumption and heat poorly; wood should be allowed to dry for at least one year. Dead trees or wood that is not cut to length for at least one year before it is used is considered to be green or wet wood.
2. Heat lose in underground piping, check temperature at back of stove and compare to entering home. Should be within 2 degrees.
3. To small of a pump. If pump size is not adequate house may have trouble keeping up.
4. Gasket maybe leaking around fuel door or ash door.
5. Check and make sure A/C is shut off.
6. Too small of furnace purchased for the heating load.
Problem- Furnace
overheats.
1. This problem may also be accompanied by overheating on warm days.
2. Door gasket leaks, adjust door or replace gaskets. Many times the gasket can be reused by removing the gasket, using a thick layer of high temp RTV caulking fill behind the gasket and then reinstall the old gasket, and lightly close the door until the RTV hardens. This is known to be better then replacing the old gasket as it is already shrunk.
3. Ash door left open. Close ash door.
4. Solenoid is not closing fully. Readjust solenoid by loosening screws and sliding until it closes properly.
5. Fan does not shut off when it gets to temperature. Replace digital temperature switch.
6. Pump has quit pumping. Feel pipes in house and confirm that they are cold. If so listen closely to see if pump is operating. If it is try bleeding system of air and see if pipes get hot. If not replace pump.
7. Chimney causing too much draw. When using a chimney it may be necessary to install a barometric damper to limit the extra draw caused by the chimney.
Problem- Sparks out of
Chimney. (Extremely rare problem with this model.)
1. Always install a spark arrestor.
2. Burning of unapproved fuels, always use seasoned dry wood, never paper or trash.
Problem- Stove is using a lot of Water or losing Water.
1. Check all of the fittings in the house and on the stove.
2. Check for wet spots in and around stove.
3. Check for moisture where pipe enters and leaves the ground this could mean pipe is leaking or even broken underground.
4. Furnace is overheating. See corrective measures for this earlier in this article.
Problem- Furnace is
vibrating or Huffing.
1. This is a normal occasional symptom of this furnace, but does not affect its operation. It is caused when the furnace is heating up the first time and just getting to the gasification point. It is best to just let it be and not turn it off.
2. If it does it more than just occasionally the causes could be to dry of wood (kiln dried wood should not be burned in this furnace) or the burning of cardboard or trash.
3. This can be corrected if it is more than just occasionally by experimenting with the R0 setting in the aquastat setup procedure. Some people claim it is better to set it at 20 degrees and some find it works better at 2 degrees.
Excessive Creosote
buildup
1. Creosote is a natural occurring item when burning wood. In the E3300B the only place you should ever see creosote is within the firebox itself. It can be lessened in the following ways.
2. Load less wood when filling. If the fire is starved for wood it will burn up the creosote.
3. Burn well seasoned wood. The wetter the wood the more likely you will have creosote buildup.
4. Use one of the creosote powders available. Putting a tablespoon of powder in with each load of wood greatly decreases creosote buildup.
5. Changing the R0 setting in the aquastat setting has been shown to help some people. In most cases it shows that increasing the number to 20 helps, but experimentation for your particular source of fuel may be necessary.
If you would like more information on our furnaces or parts please fill out the form below or give us a call at 800-571-7002 or email us at rsd@wdheat.com
All fields are optional